Independent Investigator
Dustin Pridham
Dustin Pridham is the founder of Crossroads Consulting and provides independent workplace investigation services to organizations navigating complex workplace concerns.
He brings experience across local government and private-sector operations, including leadership roles in safety, management, and unionized work environments. His education in public administration and criminology, along with advanced training in workplace investigation techniques, supports a practical understanding of procedural fairness, policy context, and respectful participation. Dustin approaches investigations in a calm and grounded way, with a focus on clear communication and impartial fact-finding.
He is continuing his professional development through mediation and arbitration training, including Qualified Mediator (Q.Med) and Qualified Arbitrator (Q.Arb) pathways.
Our Story
Grounded in fairness and clarity
Crossroads Consulting was created in response to a practical gap many organizations face when workplace concerns arise. Smaller and mid-sized organizations often have limited options. Investigations may be assigned internally to generalist staff who have many competing responsibilities, or the situation may feel serious enough that leaders believe legal investigation is the only path forward.
Crossroads was established to provide an independent, structured alternative. The focus is on fair and respectful fact-finding that helps organizations understand what has occurred and determine appropriate next steps without unnecessary escalation.
The work is grounded in procedural fairness, clear communication, and an awareness of the operational realities organizations face when responding to workplace issues. The goal is to support responsible decision-making at critical moments, when clarity is needed and the path forward is not yet clear.
Why Choose Us
Independent Perspective
An external investigation provides neutrality where internal relationships, reporting structures, or organizational pressures may make impartial fact-finding difficult.
Trauma-Informed Practice
Investigations are conducted with attention to respectful participation and psychological safety, recognizing the impact workplace concerns can have on those involved.
Comfort with Complexity
Workplace situations are rarely straightforward. Crossroads approaches investigations in a structured and practical way, helping organizations understand relevant information and determine responsible next steps.
Discuss a Workplace Concern
Request a confidential consultation. Please include enough context to help us understand how we can best assist.