Grounded in
Fairness and Clarity

Crossroads Connections was created to provide practical, independent support during difficult workplace and organizational situations.

We help organizations navigate investigations, conflict, and critical decision points with structure, fairness, and clarity.

Dustin's Experience -->

Dyra's Experience -->

Practical, Independent Support

Clear, process-focused guidance that helps organizations navigate sensitive workplace issues with structure and objectivity.

Local Government & Operations

Experience working within public sector, operational, and unionized environments where decisions must balance people, risk, and service delivery.

Workplace Investigations

Impartial, fact-finding processes designed to address workplace concerns with procedural fairness, and transparency.

Conflict Resolution Approach

Communication-focused processes informed by mediation and conflict resolution principles that support constructive dialogue.

Dustin Pridham

FOUNDER

Independent Investigator | Conflict Resolution Support

Dustin founded Crossroads Connections with a background spanning operational leadership, public-sector environments, and safety-focused organizations.

He brings experience across local government and private-sector operations, including leadership roles within operational and unionized environments where decisions often involve competing priorities, risk considerations, and complex workplace dynamics. His education in public administration and criminology, along with workplace investigation training, supports a practical understanding of procedural fairness, policy context, and respectful participation.

Dustin approaches investigations with a calm and grounded style, emphasizing clear communication, structured process, and impartial fact-finding.

He continues to expand his professional practice through ongoing training in mediation, arbitration, and conflict resolution.

Background and Experience

Operational leadership
Public administration
Unionized environments
Safety-focused organizations
Workplace investigations
Conflict resolution

Dyra Pridham

Co-Founder

Strategic Contributor

Dyra contributes strategic insight and organizational perspective informed by experience in human resources, organizational change, and local government environments.

Her work includes leadership development, organizational strategy, workplace investigations, and supporting organizations through periods of change and transition.

Dyra also contributes to thought leadership initiatives and professional learning activities focused on organizational resilience, leadership, and change.

Participation is structured to maintain appropriate boundaries with current public-sector responsibilities.